Our services

Marketing Training Workshops

Ready to supercharge your marketing skills? Join one of our workshops! We’ll be covering a bunch of exciting marketing subjects, from Social Media 101 to Email Marketing Essentials, and everything in between. Led by a friendly team that knows their stuff, these workshops are all about making learning fun and practical. 

No boring lectures here—just a tonne of useful tips you can start using right away. Come join us and let’s take your marketing game to the next level!

Email Marketing Essentials

Sometimes sending email campaigns can feel downright nerve-wracking, right? You’re not alone! But fear not – our Email Marketing Essentials workshop is here to banish those email jitters for good.

We’ll walk you through all the essentials, from staying compliant and ensuring your emails don’t land in the spam folder, to some strategies for planning and creating emails effectively.

Our friendly experts will be by your side every step of the way, sharing practical tips and tricks to ensure you feel confident hitting that send button.

Join us and take the next big step on your email journey with confidence!

Social Media 101

We know that navigating the ever-changing world of social media can feel like trying to keep up with a whirlwind and can be pretty overwhelming.

But fear not! Our Social Media 101 training workshop is here to guide you and help you harness the full power of social media.

With so much potential at your fingertips, it’s essential to know how to make the most of it. We’ll cover all the basics, from choosing the right platforms, creating captivating content and understanding how to engage your audience. 

Say goodbye to social media stress – join us and learn our top tips!

Personal Branding

Join us for a personal branding workshop that’s all about you! We’re here to help you uncover what makes you special and how to share it with the world. From crafting a clear message to polishing up your online profiles, we’ll guide you through the process step by step.

Your ‘Personal Brand’ is an intentional way of presenting yourself publicly that encompasses all of the things you want people to associate with you. By growing your network and being intentional with your content, you can improve your business’ brand awareness, as well as your own.

Paid Media 

Join us for an Essentials of Paid Media workshop designed to give you the lowdown on effective advertising strategies. Whether you’re a complete beginner or looking to gain confidence in working with paid platforms, this workshop is just for you.

Learn how to craft compelling ad campaigns, target the right audience, and measure success.

Our team will walk you through practical tips and best practices to help you make the most of your advertising budget.

Keep an eye out for more upcoming workshops! Follow us on social media to stay in the loop with the latest updates, or subscribe to our newsletter for exclusive access and first dibs!

Meet The Team

Meet our friendly team who will be your guides on this exciting marketing journey! Our team is made up of passionate experts who are dedicated to making learning fun and accessible for everyone. With years of experience in the marketing industry, they know the ins and outs and are here to share their knowledge with you.

Sam Edwards

Managing Director

Sam Edwards has a wealth of experience devising strategy and managing marketing campaigns across industries, with a particular focus on standout, creative campaigning. He has his heart screwed on and his head in the right place.

Beyond Yawn, Sam works with The Feed social enterprise as a Non-Executive Director, working to prevent poverty, hunger and homelessness in Norwich.

Grace Appleby

Client Services Director

Grace Appleby oversees all of Yawn's precious relationships with clients, friends, partners and suppliers, and enjoys nothing more than meeting new people.

When not at work, Grace is typically busy on a badminton court or enjoying a networking event.

Jess Ford

Head of Marketing Services

Jess brings over 16 years of client-side and agency marketing experience to the team, with much of this time spent in the food and beverage industry across both B2C and B2B spaces.

In her spare time, Jess is a bit of an old movie buff and, thanks to her six-year-old, can talk at surprising length about dinosaurs.

Rob Wood

Account Manager

As an experienced sales professional and account manager, Rob brings a wealth of expertise to the table. With a background in design within an agency setting, Rob has a unique skill set that combines creativity and strategic thinking.

Beyond the office, Rob can be found either spending time with his children, playing guitar or PlayStation, or hosting his own podcast dedicated to craft beer.

Beth Crisp

Account Manager

Beth, one of our Account Managers, is a photography graduate who’s an absolute whizz at campaign planning, CRM & marketing automations. Beth has five years of digital marketing experience in-house and in agency under her belt.

Out of the office, Beth splits her time between fitness, food, and fabulous art exhibitions.

Chantele Fletcher

Account Manager

Chantele has over 7 years of experience in marketing and client services, working in a range of industries and sectors.

Out of the office, she can be found exploring new places with her dog, reading a good book, or eating great food with family and friends!

Jade Squires

Social Media Executive

Jade brings her strong knowledge, and experience of digital marketing but her interests and specialities lie within social media and all things creative following a past of education in Fine Art.

Outside of work she enjoys meeting with friends, petting dogs, collecting crystals, freelancing as an artist and playing drums in a touring band.

Verónica Pinzon Santana

Senior Marketing Executive

CRM specialist and graphic design extraordinaire, Veronica is passionate about creative and innovating campaigns.

Veronica's favourite things are art, books and dogs. When she's not at work you'll likely find her reading a book, illustrating or going for a walk in her nearest dog friendly park (but this is really just an excuse to play with dogs).

Naomi Chapman

Marketing Executive

Naomi, aka Nai, has over five years experience in traditional and digital marketing as well as design, working over a range of different channels and campaigns.

Outside of work, she can be found playing her favourite video games, in the theatre, hanging out with friends and eating good food!

Rob Lewis

Paid Media Consultant

Rob is an experienced paid media expert, with over 12-years full-time Paid Search, Paid Social & Programmatic experience.

During his career he has worked closely planning and managing campaigns for a number of prominent brands and key departments. Outside of work, when not parenting his two kids, he is also a keen cook and enjoys practicing piano (terribly).

Gusta

A Really Very Good Girl

Gusta is an all-rounder with good pedigree and great legs. Although her marketing knowledge is limited and her recall needs a bit of work, she’s just about the perfect office dog.

Sam Edwards

Managing Director

Sam Edwards has a wealth of experience devising strategy and managing marketing campaigns across industries, with a particular focus on standout, creative campaigning. He has his heart screwed on and his head in the right place.

Beyond Yawn, Sam works with The Feed social enterprise as a Non-Executive Director, working to prevent poverty, hunger and homelessness in Norwich.

Grace Appleby

Client Services Director

Grace Appleby oversees all of Yawn's precious relationships with clients, friends, partners and suppliers, and enjoys nothing more than meeting new people.

When not at work, Grace is typically busy on a badminton court or enjoying a networking event.

Jess Ford

Head of Marketing Services

Jess brings over 16 years of client-side and agency marketing experience to the team, with much of this time spent in the food and beverage industry across both B2C and B2B spaces.

In her spare time, Jess is a bit of an old movie buff and, thanks to her six-year-old, can talk at surprising length about dinosaurs.

Rob Wood

Account Manager

As an experienced sales professional and account manager, Rob brings a wealth of expertise to the table. With a background in design within an agency setting, Rob has a unique skill set that combines creativity and strategic thinking.

Beyond the office, Rob can be found either spending time with his children, playing guitar or PlayStation, or hosting his own podcast dedicated to craft beer.

Beth Crisp

Account Manager

Beth, one of our Account Managers, is a photography graduate who’s an absolute whizz at campaign planning, CRM & marketing automations. Beth has five years of digital marketing experience in-house and in agency under her belt.

Out of the office, Beth splits her time between fitness, food, and fabulous art exhibitions.

Chantele Fletcher

Account Manager

Chantele has over 7 years of experience in marketing and client services, working in a range of industries and sectors.

Out of the office, she can be found exploring new places with her dog, reading a good book, or eating great food with family and friends!

Jade Squires

Social Media Executive

Jade brings her strong knowledge, and experience of digital marketing but her interests and specialities lie within social media and all things creative following a past of education in Fine Art.

Outside of work she enjoys meeting with friends, petting dogs, collecting crystals, freelancing as an artist and playing drums in a touring band.

Verónica Pinzon Santana

Senior Marketing Executive

CRM specialist and graphic design extraordinaire, Veronica is passionate about creative and innovating campaigns.

Veronica's favourite things are art, books and dogs. When she's not at work you'll likely find her reading a book, illustrating or going for a walk in her nearest dog friendly park (but this is really just an excuse to play with dogs).

Naomi Chapman

Marketing Executive

Naomi, aka Nai, has over five years experience in traditional and digital marketing as well as design, working over a range of different channels and campaigns.

Outside of work, she can be found playing her favourite video games, in the theatre, hanging out with friends and eating good food!

Rob Lewis

Paid Media Consultant

Rob is an experienced paid media expert, with over 12-years full-time Paid Search, Paid Social & Programmatic experience.

During his career he has worked closely planning and managing campaigns for a number of prominent brands and key departments. Outside of work, when not parenting his two kids, he is also a keen cook and enjoys practicing piano (terribly).

Gusta

A Really Very Good Girl

Gusta is an all-rounder with good pedigree and great legs. Although her marketing knowledge is limited and her recall needs a bit of work, she’s just about the perfect office dog.

Sam Edwards

Managing Director

Sam Edwards has a wealth of experience devising strategy and managing marketing campaigns across industries, with a particular focus on standout, creative campaigning. He has his heart screwed on and his head in the right place.

Beyond Yawn, Sam works with The Feed social enterprise as a Non-Executive Director, working to prevent poverty, hunger and homelessness in Norwich.

Grace Appleby

Client Services Director

Grace Appleby oversees all of Yawn's precious relationships with clients, friends, partners and suppliers, and enjoys nothing more than meeting new people.

When not at work, Grace is typically busy on a badminton court or enjoying a networking event.

Jess Ford

Head of Marketing Services

Jess brings over 16 years of client-side and agency marketing experience to the team, with much of this time spent in the food and beverage industry across both B2C and B2B spaces.

In her spare time, Jess is a bit of an old movie buff and, thanks to her six-year-old, can talk at surprising length about dinosaurs.

Rob Wood

Account Manager

As an experienced sales professional and account manager, Rob brings a wealth of expertise to the table. With a background in design within an agency setting, Rob has a unique skill set that combines creativity and strategic thinking.

Beyond the office, Rob can be found either spending time with his children, playing guitar or PlayStation, or hosting his own podcast dedicated to craft beer.

Beth Crisp

Account Manager

Beth, one of our Account Managers, is a photography graduate who’s an absolute whizz at campaign planning, CRM & marketing automations. Beth has five years of digital marketing experience in-house and in agency under her belt.

Out of the office, Beth splits her time between fitness, food, and fabulous art exhibitions.

Chantele Fletcher

Account Manager

Chantele has over 7 years of experience in marketing and client services, working in a range of industries and sectors.

Out of the office, she can be found exploring new places with her dog, reading a good book, or eating great food with family and friends!

Jade Squires

Social Media Executive

Jade brings her strong knowledge, and experience of digital marketing but her interests and specialities lie within social media and all things creative following a past of education in Fine Art.

Outside of work she enjoys meeting with friends, petting dogs, collecting crystals, freelancing as an artist and playing drums in a touring band.

Verónica Pinzon Santana

Senior Marketing Executive

CRM specialist and graphic design extraordinaire, Veronica is passionate about creative and innovating campaigns.

Veronica's favourite things are art, books and dogs. When she's not at work you'll likely find her reading a book, illustrating or going for a walk in her nearest dog friendly park (but this is really just an excuse to play with dogs).

Naomi Chapman

Marketing Executive

Naomi, aka Nai, has over five years experience in traditional and digital marketing as well as design, working over a range of different channels and campaigns.

Outside of work, she can be found playing her favourite video games, in the theatre, hanging out with friends and eating good food!

Rob Lewis

Paid Media Consultant

Rob is an experienced paid media expert, with over 12-years full-time Paid Search, Paid Social & Programmatic experience.

During his career he has worked closely planning and managing campaigns for a number of prominent brands and key departments. Outside of work, when not parenting his two kids, he is also a keen cook and enjoys practicing piano (terribly).

Gusta

A Really Very Good Girl

Gusta is an all-rounder with good pedigree and great legs. Although her marketing knowledge is limited and her recall needs a bit of work, she’s just about the perfect office dog.

Sam Edwards

Managing Director

Sam Edwards has a wealth of experience devising strategy and managing marketing campaigns across industries, with a particular focus on standout, creative campaigning. He has his heart screwed on and his head in the right place.

Beyond Yawn, Sam works with The Feed social enterprise as a Non-Executive Director, working to prevent poverty, hunger and homelessness in Norwich.

Grace Appleby

Client Services Director

Grace Appleby oversees all of Yawn's precious relationships with clients, friends, partners and suppliers, and enjoys nothing more than meeting new people.

When not at work, Grace is typically busy on a badminton court or enjoying a networking event.

Jess Ford

Head of Marketing Services

Jess brings over 16 years of client-side and agency marketing experience to the team, with much of this time spent in the food and beverage industry across both B2C and B2B spaces.

In her spare time, Jess is a bit of an old movie buff and, thanks to her six-year-old, can talk at surprising length about dinosaurs.

Rob Wood

Account Manager

As an experienced sales professional and account manager, Rob brings a wealth of expertise to the table. With a background in design within an agency setting, Rob has a unique skill set that combines creativity and strategic thinking.

Beyond the office, Rob can be found either spending time with his children, playing guitar or PlayStation, or hosting his own podcast dedicated to craft beer.

Beth Crisp

Account Manager

Beth, one of our Account Managers, is a photography graduate who’s an absolute whizz at campaign planning, CRM & marketing automations. Beth has five years of digital marketing experience in-house and in agency under her belt.

Out of the office, Beth splits her time between fitness, food, and fabulous art exhibitions.

Chantele Fletcher

Account Manager

Chantele has over 7 years of experience in marketing and client services, working in a range of industries and sectors.

Out of the office, she can be found exploring new places with her dog, reading a good book, or eating great food with family and friends!

Jade Squires

Social Media Executive

Jade brings her strong knowledge, and experience of digital marketing but her interests and specialities lie within social media and all things creative following a past of education in Fine Art.

Outside of work she enjoys meeting with friends, petting dogs, collecting crystals, freelancing as an artist and playing drums in a touring band.

Verónica Pinzon Santana

Senior Marketing Executive

CRM specialist and graphic design extraordinaire, Veronica is passionate about creative and innovating campaigns.

Veronica's favourite things are art, books and dogs. When she's not at work you'll likely find her reading a book, illustrating or going for a walk in her nearest dog friendly park (but this is really just an excuse to play with dogs).

Naomi Chapman

Marketing Executive

Naomi, aka Nai, has over five years experience in traditional and digital marketing as well as design, working over a range of different channels and campaigns.

Outside of work, she can be found playing her favourite video games, in the theatre, hanging out with friends and eating good food!

Rob Lewis

Paid Media Consultant

Rob is an experienced paid media expert, with over 12-years full-time Paid Search, Paid Social & Programmatic experience.

During his career he has worked closely planning and managing campaigns for a number of prominent brands and key departments. Outside of work, when not parenting his two kids, he is also a keen cook and enjoys practicing piano (terribly).

Gusta

A Really Very Good Girl

Gusta is an all-rounder with good pedigree and great legs. Although her marketing knowledge is limited and her recall needs a bit of work, she’s just about the perfect office dog.

Sam Edwards

Managing Director

Sam Edwards has a wealth of experience devising strategy and managing marketing campaigns across industries, with a particular focus on standout, creative campaigning. He has his heart screwed on and his head in the right place.

Beyond Yawn, Sam works with The Feed social enterprise as a Non-Executive Director, working to prevent poverty, hunger and homelessness in Norwich.

Grace Appleby

Client Services Director

Grace Appleby oversees all of Yawn's precious relationships with clients, friends, partners and suppliers, and enjoys nothing more than meeting new people.

When not at work, Grace is typically busy on a badminton court or enjoying a networking event.

Jess Ford

Head of Marketing Services

Jess brings over 16 years of client-side and agency marketing experience to the team, with much of this time spent in the food and beverage industry across both B2C and B2B spaces.

In her spare time, Jess is a bit of an old movie buff and, thanks to her six-year-old, can talk at surprising length about dinosaurs.

Rob Wood

Account Manager

As an experienced sales professional and account manager, Rob brings a wealth of expertise to the table. With a background in design within an agency setting, Rob has a unique skill set that combines creativity and strategic thinking.

Beyond the office, Rob can be found either spending time with his children, playing guitar or PlayStation, or hosting his own podcast dedicated to craft beer.

Beth Crisp

Account Manager

Beth, one of our Account Managers, is a photography graduate who’s an absolute whizz at campaign planning, CRM & marketing automations. Beth has five years of digital marketing experience in-house and in agency under her belt.

Out of the office, Beth splits her time between fitness, food, and fabulous art exhibitions.

Chantele Fletcher

Account Manager

Chantele has over 7 years of experience in marketing and client services, working in a range of industries and sectors.

Out of the office, she can be found exploring new places with her dog, reading a good book, or eating great food with family and friends!

Jade Squires

Social Media Executive

Jade brings her strong knowledge, and experience of digital marketing but her interests and specialities lie within social media and all things creative following a past of education in Fine Art.

Outside of work she enjoys meeting with friends, petting dogs, collecting crystals, freelancing as an artist and playing drums in a touring band.

Verónica Pinzon Santana

Senior Marketing Executive

CRM specialist and graphic design extraordinaire, Veronica is passionate about creative and innovating campaigns.

Veronica's favourite things are art, books and dogs. When she's not at work you'll likely find her reading a book, illustrating or going for a walk in her nearest dog friendly park (but this is really just an excuse to play with dogs).

Naomi Chapman

Marketing Executive

Naomi, aka Nai, has over five years experience in traditional and digital marketing as well as design, working over a range of different channels and campaigns.

Outside of work, she can be found playing her favourite video games, in the theatre, hanging out with friends and eating good food!

Rob Lewis

Paid Media Consultant

Rob is an experienced paid media expert, with over 12-years full-time Paid Search, Paid Social & Programmatic experience.

During his career he has worked closely planning and managing campaigns for a number of prominent brands and key departments. Outside of work, when not parenting his two kids, he is also a keen cook and enjoys practicing piano (terribly).

Gusta

A Really Very Good Girl

Gusta is an all-rounder with good pedigree and great legs. Although her marketing knowledge is limited and her recall needs a bit of work, she’s just about the perfect office dog.

Sam Edwards

Managing Director

Sam Edwards has a wealth of experience devising strategy and managing marketing campaigns across industries, with a particular focus on standout, creative campaigning. He has his heart screwed on and his head in the right place.

Beyond Yawn, Sam works with The Feed social enterprise as a Non-Executive Director, working to prevent poverty, hunger and homelessness in Norwich.

Grace Appleby

Client Services Director

Grace Appleby oversees all of Yawn's precious relationships with clients, friends, partners and suppliers, and enjoys nothing more than meeting new people.

When not at work, Grace is typically busy on a badminton court or enjoying a networking event.

Jess Ford

Head of Marketing Services

Jess brings over 16 years of client-side and agency marketing experience to the team, with much of this time spent in the food and beverage industry across both B2C and B2B spaces.

In her spare time, Jess is a bit of an old movie buff and, thanks to her six-year-old, can talk at surprising length about dinosaurs.

Rob Wood

Account Manager

As an experienced sales professional and account manager, Rob brings a wealth of expertise to the table. With a background in design within an agency setting, Rob has a unique skill set that combines creativity and strategic thinking.

Beyond the office, Rob can be found either spending time with his children, playing guitar or PlayStation, or hosting his own podcast dedicated to craft beer.

Beth Crisp

Account Manager

Beth, one of our Account Managers, is a photography graduate who’s an absolute whizz at campaign planning, CRM & marketing automations. Beth has five years of digital marketing experience in-house and in agency under her belt.

Out of the office, Beth splits her time between fitness, food, and fabulous art exhibitions.

Chantele Fletcher

Account Manager

Chantele has over 7 years of experience in marketing and client services, working in a range of industries and sectors.

Out of the office, she can be found exploring new places with her dog, reading a good book, or eating great food with family and friends!

Jade Squires

Social Media Executive

Jade brings her strong knowledge, and experience of digital marketing but her interests and specialities lie within social media and all things creative following a past of education in Fine Art.

Outside of work she enjoys meeting with friends, petting dogs, collecting crystals, freelancing as an artist and playing drums in a touring band.

Verónica Pinzon Santana

Senior Marketing Executive

CRM specialist and graphic design extraordinaire, Veronica is passionate about creative and innovating campaigns.

Veronica's favourite things are art, books and dogs. When she's not at work you'll likely find her reading a book, illustrating or going for a walk in her nearest dog friendly park (but this is really just an excuse to play with dogs).

Naomi Chapman

Marketing Executive

Naomi, aka Nai, has over five years experience in traditional and digital marketing as well as design, working over a range of different channels and campaigns.

Outside of work, she can be found playing her favourite video games, in the theatre, hanging out with friends and eating good food!

Rob Lewis

Paid Media Consultant

Rob is an experienced paid media expert, with over 12-years full-time Paid Search, Paid Social & Programmatic experience.

During his career he has worked closely planning and managing campaigns for a number of prominent brands and key departments. Outside of work, when not parenting his two kids, he is also a keen cook and enjoys practicing piano (terribly).

Gusta

A Really Very Good Girl

Gusta is an all-rounder with good pedigree and great legs. Although her marketing knowledge is limited and her recall needs a bit of work, she’s just about the perfect office dog.

No boring answers, no off-the-shelf thinking

Our take on digital marketing trends, updates, tips and tricks.

yawn marketing team members

Celebrating 5 Years of Yawn with 10 Memories

Sam Edwards and Grace Appleby in front of Jarrolds

Yawn Marketing joins the Jarrold Group

Episode 3: Discussing Leadership

Episode 4: Discussing Process

Episode 5: Discussing Marketing

Episode 6: Looking Back

Blue background with email icons

Google and Yahoo’s new sender requirements

Email icons on screen

Choosing the Right Email Marketing Provider

Optimised Landing Pages: Are you overlooking their value?

How Pinterest can level-up your eCommerce brand

eCommerce Marketing Tips for Jewellery Retailers

5 eCommerce trends to look out for in 2024

yawn marketing team members

Celebrating 5 Years of Yawn with 10 Memories

Sam Edwards and Grace Appleby in front of Jarrolds

Yawn Marketing joins the Jarrold Group

Episode 3: Discussing Leadership

Episode 4: Discussing Process

Episode 5: Discussing Marketing

Episode 6: Looking Back

Blue background with email icons

Google and Yahoo’s new sender requirements

Email icons on screen

Choosing the Right Email Marketing Provider

Optimised Landing Pages: Are you overlooking their value?

How Pinterest can level-up your eCommerce brand

eCommerce Marketing Tips for Jewellery Retailers

5 eCommerce trends to look out for in 2024

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Don't just take our word for it

Will
Will
Layrd Design
Read More
I have already noticed how much time this has freed up for me and the team and allowed the marketing to progress and be more consistent.
Ben
Ben
NPD
Read More
Yawn have really helped both myself and my business. They've provided a whole raft of ideas and input to our marketing strategy - I would highly recommend them to anyone looking for marketing services.
Tom
Tom
Agri-EPI
Read More
We couldn’t recommend working with the team at Yawn more highly. We bought them in to help on a strategic project for which the output was excellent. However, the team went well beyond expectations and ensured that we were able to start implementing too.
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