- Why Yawn?

We believe that good marketing is like a yawn. It gets to you and goes around the room.

our story

Based in the fine city of Norwich, Yawn works with a wide variety of clients across the UK.

We combine insight, creative flair and marketing know-how to respond to your brief and spot opportunities for growth.

We’ve collaborated with century-old authorities to rethink their strategic communications. We’ve helped launch startups and products, bringing fresh perspectives to their industries. We’ve supported forward-thinking SMEs in reaching new audiences and refreshing their proposition. And we’ve empowered not-for-profits to embrace digital strategies and think outside the box.

We are proud to be in The Jarrold Group and our offering is enriched by expertise in retail, logistics, property and professional business services.

As part of an East Anglian heritage brand we understand the importance of connecting with local people and communities. We work best with brands who share this passion for people and place.

Meet our team

We’re a close-knit team, and that absolutely includes the dog. From creative minds to strategic thinkers, each member brings their unique skills and expertise to the table.

Jess Ford

Head of Marketing Services

Jess brings over 16 years of client-side and agency marketing experience to the team, with much of this time spent in the food and beverage industry across both B2C and B2B spaces.

In her spare time, Jess is a bit of an old movie buff and, thanks to her six-year-old, can talk at surprising length about dinosaurs.

Rob Hall

Head of Creative Strategy

Rob helps our clients formulate customer winning strategies that inform creative and digital delivery.

Rob formerly worked at a leading product and service design company as a Marketing Director working to bring the agencies work with global brands to life.

Chantele Fletcher

Account Manager

Chantele has over 7 years of experience in marketing and client services, working in a range of industries and sectors.

Out of the office, she can be found exploring new places with her dog, reading a good book, or eating great food with family and friends!

Eloise Moyes

Digital Marketing Consultant

Eloise has 4 years of experience delivering data-driven, comprehensive SEO strategies for various clients across various industries. She enjoys the analytical and creative aspects of SEO, making each day different!

Outside of work, Eloise is an avid Norwich City FC supporter and enjoys cooking and doing yoga.

Naomi Chapman

Marketing Executive

Naomi, aka Nai, has over five years experience in traditional and digital marketing as well as design, working over a range of different channels and campaigns.

Outside of work, she can be found playing her favourite video games, in the theatre, hanging out with friends and eating good food!

Rob Lewis

Paid Media Consultant

Rob is an experienced paid media expert, with over 12-years full-time Paid Search, Paid Social & Programmatic experience.

During his career he has worked closely planning and managing campaigns for a number of prominent brands and key departments. Outside of work, when not parenting his two kids, he is also a keen cook and enjoys practicing piano (terribly).

Gusta

A Really Very Good Girl

Gusta is an all-rounder with good pedigree and great legs. Although her marketing knowledge is limited and her recall needs a bit of work, she’s just about the perfect office dog.

Jess Ford

Head of Marketing Services

Jess brings over 16 years of client-side and agency marketing experience to the team, with much of this time spent in the food and beverage industry across both B2C and B2B spaces.

In her spare time, Jess is a bit of an old movie buff and, thanks to her six-year-old, can talk at surprising length about dinosaurs.

Rob Hall

Head of Creative Strategy

Rob helps our clients formulate customer winning strategies that inform creative and digital delivery.

Rob formerly worked at a leading product and service design company as a Marketing Director working to bring the agencies work with global brands to life.

Chantele Fletcher

Account Manager

Chantele has over 7 years of experience in marketing and client services, working in a range of industries and sectors.

Out of the office, she can be found exploring new places with her dog, reading a good book, or eating great food with family and friends!

Eloise Moyes

Digital Marketing Consultant

Eloise has 4 years of experience delivering data-driven, comprehensive SEO strategies for various clients across various industries. She enjoys the analytical and creative aspects of SEO, making each day different!

Outside of work, Eloise is an avid Norwich City FC supporter and enjoys cooking and doing yoga.

Naomi Chapman

Marketing Executive

Naomi, aka Nai, has over five years experience in traditional and digital marketing as well as design, working over a range of different channels and campaigns.

Outside of work, she can be found playing her favourite video games, in the theatre, hanging out with friends and eating good food!

Rob Lewis

Paid Media Consultant

Rob is an experienced paid media expert, with over 12-years full-time Paid Search, Paid Social & Programmatic experience.

During his career he has worked closely planning and managing campaigns for a number of prominent brands and key departments. Outside of work, when not parenting his two kids, he is also a keen cook and enjoys practicing piano (terribly).

Gusta

A Really Very Good Girl

Gusta is an all-rounder with good pedigree and great legs. Although her marketing knowledge is limited and her recall needs a bit of work, she’s just about the perfect office dog.

Jess Ford

Head of Marketing Services

Jess brings over 16 years of client-side and agency marketing experience to the team, with much of this time spent in the food and beverage industry across both B2C and B2B spaces.

In her spare time, Jess is a bit of an old movie buff and, thanks to her six-year-old, can talk at surprising length about dinosaurs.

Rob Hall

Head of Creative Strategy

Rob helps our clients formulate customer winning strategies that inform creative and digital delivery.

Rob formerly worked at a leading product and service design company as a Marketing Director working to bring the agencies work with global brands to life.

Chantele Fletcher

Account Manager

Chantele has over 7 years of experience in marketing and client services, working in a range of industries and sectors.

Out of the office, she can be found exploring new places with her dog, reading a good book, or eating great food with family and friends!

Eloise Moyes

Digital Marketing Consultant

Eloise has 4 years of experience delivering data-driven, comprehensive SEO strategies for various clients across various industries. She enjoys the analytical and creative aspects of SEO, making each day different!

Outside of work, Eloise is an avid Norwich City FC supporter and enjoys cooking and doing yoga.

Naomi Chapman

Marketing Executive

Naomi, aka Nai, has over five years experience in traditional and digital marketing as well as design, working over a range of different channels and campaigns.

Outside of work, she can be found playing her favourite video games, in the theatre, hanging out with friends and eating good food!

Rob Lewis

Paid Media Consultant

Rob is an experienced paid media expert, with over 12-years full-time Paid Search, Paid Social & Programmatic experience.

During his career he has worked closely planning and managing campaigns for a number of prominent brands and key departments. Outside of work, when not parenting his two kids, he is also a keen cook and enjoys practicing piano (terribly).

Gusta

A Really Very Good Girl

Gusta is an all-rounder with good pedigree and great legs. Although her marketing knowledge is limited and her recall needs a bit of work, she’s just about the perfect office dog.

Jess Ford

Head of Marketing Services

Jess brings over 16 years of client-side and agency marketing experience to the team, with much of this time spent in the food and beverage industry across both B2C and B2B spaces.

In her spare time, Jess is a bit of an old movie buff and, thanks to her six-year-old, can talk at surprising length about dinosaurs.

Rob Hall

Head of Creative Strategy

Rob helps our clients formulate customer winning strategies that inform creative and digital delivery.

Rob formerly worked at a leading product and service design company as a Marketing Director working to bring the agencies work with global brands to life.

Chantele Fletcher

Account Manager

Chantele has over 7 years of experience in marketing and client services, working in a range of industries and sectors.

Out of the office, she can be found exploring new places with her dog, reading a good book, or eating great food with family and friends!

Eloise Moyes

Digital Marketing Consultant

Eloise has 4 years of experience delivering data-driven, comprehensive SEO strategies for various clients across various industries. She enjoys the analytical and creative aspects of SEO, making each day different!

Outside of work, Eloise is an avid Norwich City FC supporter and enjoys cooking and doing yoga.

Naomi Chapman

Marketing Executive

Naomi, aka Nai, has over five years experience in traditional and digital marketing as well as design, working over a range of different channels and campaigns.

Outside of work, she can be found playing her favourite video games, in the theatre, hanging out with friends and eating good food!

Rob Lewis

Paid Media Consultant

Rob is an experienced paid media expert, with over 12-years full-time Paid Search, Paid Social & Programmatic experience.

During his career he has worked closely planning and managing campaigns for a number of prominent brands and key departments. Outside of work, when not parenting his two kids, he is also a keen cook and enjoys practicing piano (terribly).

Gusta

A Really Very Good Girl

Gusta is an all-rounder with good pedigree and great legs. Although her marketing knowledge is limited and her recall needs a bit of work, she’s just about the perfect office dog.

Jess Ford

Head of Marketing Services

Jess brings over 16 years of client-side and agency marketing experience to the team, with much of this time spent in the food and beverage industry across both B2C and B2B spaces.

In her spare time, Jess is a bit of an old movie buff and, thanks to her six-year-old, can talk at surprising length about dinosaurs.

Rob Hall

Head of Creative Strategy

Rob helps our clients formulate customer winning strategies that inform creative and digital delivery.

Rob formerly worked at a leading product and service design company as a Marketing Director working to bring the agencies work with global brands to life.

Chantele Fletcher

Account Manager

Chantele has over 7 years of experience in marketing and client services, working in a range of industries and sectors.

Out of the office, she can be found exploring new places with her dog, reading a good book, or eating great food with family and friends!

Eloise Moyes

Digital Marketing Consultant

Eloise has 4 years of experience delivering data-driven, comprehensive SEO strategies for various clients across various industries. She enjoys the analytical and creative aspects of SEO, making each day different!

Outside of work, Eloise is an avid Norwich City FC supporter and enjoys cooking and doing yoga.

Naomi Chapman

Marketing Executive

Naomi, aka Nai, has over five years experience in traditional and digital marketing as well as design, working over a range of different channels and campaigns.

Outside of work, she can be found playing her favourite video games, in the theatre, hanging out with friends and eating good food!

Rob Lewis

Paid Media Consultant

Rob is an experienced paid media expert, with over 12-years full-time Paid Search, Paid Social & Programmatic experience.

During his career he has worked closely planning and managing campaigns for a number of prominent brands and key departments. Outside of work, when not parenting his two kids, he is also a keen cook and enjoys practicing piano (terribly).

Gusta

A Really Very Good Girl

Gusta is an all-rounder with good pedigree and great legs. Although her marketing knowledge is limited and her recall needs a bit of work, she’s just about the perfect office dog.

Jess Ford

Head of Marketing Services

Jess brings over 16 years of client-side and agency marketing experience to the team, with much of this time spent in the food and beverage industry across both B2C and B2B spaces.

In her spare time, Jess is a bit of an old movie buff and, thanks to her six-year-old, can talk at surprising length about dinosaurs.

Rob Hall

Head of Creative Strategy

Rob helps our clients formulate customer winning strategies that inform creative and digital delivery.

Rob formerly worked at a leading product and service design company as a Marketing Director working to bring the agencies work with global brands to life.

Chantele Fletcher

Account Manager

Chantele has over 7 years of experience in marketing and client services, working in a range of industries and sectors.

Out of the office, she can be found exploring new places with her dog, reading a good book, or eating great food with family and friends!

Eloise Moyes

Digital Marketing Consultant

Eloise has 4 years of experience delivering data-driven, comprehensive SEO strategies for various clients across various industries. She enjoys the analytical and creative aspects of SEO, making each day different!

Outside of work, Eloise is an avid Norwich City FC supporter and enjoys cooking and doing yoga.

Naomi Chapman

Marketing Executive

Naomi, aka Nai, has over five years experience in traditional and digital marketing as well as design, working over a range of different channels and campaigns.

Outside of work, she can be found playing her favourite video games, in the theatre, hanging out with friends and eating good food!

Rob Lewis

Paid Media Consultant

Rob is an experienced paid media expert, with over 12-years full-time Paid Search, Paid Social & Programmatic experience.

During his career he has worked closely planning and managing campaigns for a number of prominent brands and key departments. Outside of work, when not parenting his two kids, he is also a keen cook and enjoys practicing piano (terribly).

Gusta

A Really Very Good Girl

Gusta is an all-rounder with good pedigree and great legs. Although her marketing knowledge is limited and her recall needs a bit of work, she’s just about the perfect office dog.

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Proud to host The Marketing Meetup, Norwich

Yawn Marketing have been the proud hosts of The Marketing Meetup IRL Norwich since October 2022. We hold events bi-monthly, so if you would like to join TMM’s positively lovely community in Norfolk, you can find upcoming dates here.

Our clients

We work across a range of sectors, from e-commerce to education and tourism to technology. Whether industry leaders, local heroes, startups or heritage businesses, we bring the same passion, honesty and open mind to everything we do.

But our favourite projects are all about transformation – that inevitable and integral phenomenon in business, without which life would be a snooze.

Let's get social

Want to see more of what we’re up to day-to-day? We’re often found visiting clients, creating innovative marketing strategies, and checking out the best new lunch spots!

Pix
Pix
land&water
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We struggled for a few years to find a great agency. Happily we came across Yawn. Expertise, efficiency and excellence are all attributes that we don’t hesitate to shout about in relation to Yawn.
Kirsty
Kirsty
K&K Legal Consulting
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The team at Yawn have been a great help with our social media. We had a number of strategy session as well as Yawn undertaking an audit of our platforms. They provided to us a wealth of useful information in an easy to understand way. We are very pleased with the information shared and the knowledge we now have. Thank you very much team Yawn - we will definitely be recommending you to others.
Stephen
Stephen
Surface Repair Solutions
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I am feeling more confident and informed after the training on google ads and analytics,Rob explained the settings and what they do to get the most out of my budget and I have noticed and increase in enquiries and bookings since this was set up by Rob giving me a good base to start from with my campaigns. Thanks for making me feel welcomed and explaining things clearly,I can recommend Yawn Marketing for any google training.
Lizzy
Lizzy
Huxley Events
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Would highly recommend the Yawn team! Not only did the sessions and workshops help us develop our brand personality, USP's and help but us to structure our future marketing plans with focus and purpose, but it is also gave us as a company a fantastic forum to discuss the future aspirations of the organisation in an expertly facilitated way by Veronica & Jade. The pre-session and post-session work was amazing, and we've been incredibly pleased with all of the support so far, and looking forward to the benefits in the coming months and years.
Delwin
Delwin
IQ Workspace
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The Yawn team have been great to work with - very proactive and they really work hard to understand your business and become an extension of your team. Friendly and personable but remain professional at all times.
Ben
Ben
NPD
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Yawn have really helped both myself and my business. They've provided a whole raft of ideas and input to our marketing strategy - I would highly recommend them to anyone looking for marketing services.
Will
Will
Layrd Design
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I have already noticed how much time this has freed up for me and the team and allowed the marketing to progress and be more consistent.
Tom
Tom
Agri-EPI
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We couldn’t recommend working with the team at Yawn more highly. We bought them in to help on a strategic project for which the output was excellent. However, the team went well beyond expectations and ensured that we were able to start implementing too.
Verena
Verena
Rippleacts CIC
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I attended a social media workshop for my social enterprise Rippleacts CIC with Yawn Marketing this month and it was a excellent experience! Jade did a very personalised deep dive into our brand and its purpose, and gave lots of inspiring and hands-on tips to improve our social media presence. All was tailored to our possibilities and resources; and it was good fun! Highly recommend these guys, and will definitely work with them again!
Steve
Steve
Eggbox Stuios
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I've known of Yawn for a while but it was only recently that I had the opportunity to attend a personal branding workshop with them - and the whole experience has been fantastic. I have no hesitation recommending Yawn, they are infectiously positive, small but mighty, infinitely knowledgeable, and the loveliest bunch of people.
Martin
Martin
Voluntary Norfolk
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The team at Yawn were incredibly attentive, knowledgeable and helpful. They provided really useful advice and feedback that has improved our charity's comms and marketing strategy and approach. We would highly recommend them to others!
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