- Why Yawn?

We believe that good marketing is like a yawn. It gets to you and goes around the room.

our story

Based in the fine city of Norwich, Yawn works with a wide variety of clients across the UK.

We’ve helped 100 year old authorities to reexamine their strategic communications. We’ve launched startups and products and disrupted industries. We’ve guided forward-thinking SMEs as they discover new audiences and refresh their proposition. And we’ve taught not-for-profits to think digitally – and differently – for the first time.

Meet our team

Yawn Marketing is a close-knit team of eleven, if you include the dog (which we do).

Sam Edwards

Managing Director

Sam Edwards has a wealth of experience devising strategy and managing marketing campaigns across industries, with a particular focus on standout, creative campaigning. He has his heart screwed on and his head in the right place.

Beyond Yawn, Sam works with The Feed social enterprise as a Non-Executive Director, working to prevent poverty, hunger and homelessness in Norwich.

Grace Appleby

Client Services Director

Grace Appleby oversees all of Yawn's precious relationships with clients, friends, partners and suppliers, and enjoys nothing more than meeting new people.

When not at work, Grace is typically busy on a badminton court or enjoying a networking event.

Jess Ford

Head of Marketing Services

Jess brings over 16 years of client-side and agency marketing experience to the team, with much of this time spent in the food and beverage industry across both B2C and B2B spaces.

In her spare time, Jess is a bit of an old movie buff and, thanks to her six-year-old, can talk at surprising length about dinosaurs.

Rachael Sunter

Account Manager

Rachael’s strengths lie in website optimisation, copywriting and content creation. Her pragmatic approach and keen eye for detail help deliver successful campaign strategies.

Short on spare time as a busy mum of two, Rachael has her hands full outside of work. She’s easily won over with a dad joke or a slice of cake.

Beth Crisp

Account Manager

Beth, one of our Account Managers, is a photography graduate who’s an absolute whizz at campaign planning, CRM & marketing automations. Beth has five years of digital marketing experience in-house and in agency under her belt.

Out of the office, Beth splits her time between fitness, food, and fabulous art exhibitions.

Chantele Fletcher

Account Manager

Chantele has over 7 years of experience in marketing and client services, working in a range of industries and sectors.

Out of the office, she can be found exploring new places with her dog, reading a good book, or eating great food with family and friends!

Jade Squires

Social Media Executive

Jade brings her strong knowledge, and experience of digital marketing but her interests and specialities lie within social media and all things creative following a past of education in Fine Art.

Outside of work she enjoys meeting with friends, petting dogs, collecting crystals, freelancing as an artist and playing drums in a touring band.

Verónica Pinzon Santana

Senior Marketing Executive

CRM specialist and graphic design extraordinaire, Veronica is passionate about creative and innovating campaigns.

Veronica's favourite things are art, books and dogs. When she's not at work you'll likely find her reading a book, illustrating or going for a walk in her nearest dog friendly park (but this is really just an excuse to play with dogs).

Naomi Chapman

Marketing Executive

Naomi, aka Nai, has over five years experience in traditional and digital marketing as well as design, working over a range of different channels and campaigns.

Outside of work, she can be found playing her favourite video games, in the theatre, hanging out with friends and eating good food!

Rob Lewis

Paid Media Consultant

Rob is an experienced paid media expert, with over 12-years full-time Paid Search, Paid Social & Programmatic experience.

During his career he has worked closely planning and managing campaigns for a number of prominent brands and key departments. Outside of work, when not parenting his two kids, he is also a keen cook and enjoys practicing piano (terribly).

Lauren Baxter

Marketing Manager

Lauren brings a range of agency experience, specialising in the charity sector and working with creatives. She heads up the marketing for Yawn and works with the team to develop the Yawn brand!

With a love of books, food and good coffee, Lauren spends her weekends discovering new independent cafes around Norwich.

Gusta

A Really Very Good Girl

Gusta is an all-rounder with good pedigree and great legs. Although her marketing knowledge is limited and her recall needs a bit of work, she’s just about the perfect office dog.

Sam Edwards

Managing Director

Sam Edwards has a wealth of experience devising strategy and managing marketing campaigns across industries, with a particular focus on standout, creative campaigning. He has his heart screwed on and his head in the right place.

Beyond Yawn, Sam works with The Feed social enterprise as a Non-Executive Director, working to prevent poverty, hunger and homelessness in Norwich.

Grace Appleby

Client Services Director

Grace Appleby oversees all of Yawn's precious relationships with clients, friends, partners and suppliers, and enjoys nothing more than meeting new people.

When not at work, Grace is typically busy on a badminton court or enjoying a networking event.

Jess Ford

Head of Marketing Services

Jess brings over 16 years of client-side and agency marketing experience to the team, with much of this time spent in the food and beverage industry across both B2C and B2B spaces.

In her spare time, Jess is a bit of an old movie buff and, thanks to her six-year-old, can talk at surprising length about dinosaurs.

Rachael Sunter

Account Manager

Rachael’s strengths lie in website optimisation, copywriting and content creation. Her pragmatic approach and keen eye for detail help deliver successful campaign strategies.

Short on spare time as a busy mum of two, Rachael has her hands full outside of work. She’s easily won over with a dad joke or a slice of cake.

Beth Crisp

Account Manager

Beth, one of our Account Managers, is a photography graduate who’s an absolute whizz at campaign planning, CRM & marketing automations. Beth has five years of digital marketing experience in-house and in agency under her belt.

Out of the office, Beth splits her time between fitness, food, and fabulous art exhibitions.

Chantele Fletcher

Account Manager

Chantele has over 7 years of experience in marketing and client services, working in a range of industries and sectors.

Out of the office, she can be found exploring new places with her dog, reading a good book, or eating great food with family and friends!

Jade Squires

Social Media Executive

Jade brings her strong knowledge, and experience of digital marketing but her interests and specialities lie within social media and all things creative following a past of education in Fine Art.

Outside of work she enjoys meeting with friends, petting dogs, collecting crystals, freelancing as an artist and playing drums in a touring band.

Verónica Pinzon Santana

Senior Marketing Executive

CRM specialist and graphic design extraordinaire, Veronica is passionate about creative and innovating campaigns.

Veronica's favourite things are art, books and dogs. When she's not at work you'll likely find her reading a book, illustrating or going for a walk in her nearest dog friendly park (but this is really just an excuse to play with dogs).

Naomi Chapman

Marketing Executive

Naomi, aka Nai, has over five years experience in traditional and digital marketing as well as design, working over a range of different channels and campaigns.

Outside of work, she can be found playing her favourite video games, in the theatre, hanging out with friends and eating good food!

Rob Lewis

Paid Media Consultant

Rob is an experienced paid media expert, with over 12-years full-time Paid Search, Paid Social & Programmatic experience.

During his career he has worked closely planning and managing campaigns for a number of prominent brands and key departments. Outside of work, when not parenting his two kids, he is also a keen cook and enjoys practicing piano (terribly).

Lauren Baxter

Marketing Manager

Lauren brings a range of agency experience, specialising in the charity sector and working with creatives. She heads up the marketing for Yawn and works with the team to develop the Yawn brand!

With a love of books, food and good coffee, Lauren spends her weekends discovering new independent cafes around Norwich.

Gusta

A Really Very Good Girl

Gusta is an all-rounder with good pedigree and great legs. Although her marketing knowledge is limited and her recall needs a bit of work, she’s just about the perfect office dog.

Sam Edwards

Managing Director

Sam Edwards has a wealth of experience devising strategy and managing marketing campaigns across industries, with a particular focus on standout, creative campaigning. He has his heart screwed on and his head in the right place.

Beyond Yawn, Sam works with The Feed social enterprise as a Non-Executive Director, working to prevent poverty, hunger and homelessness in Norwich.

Grace Appleby

Client Services Director

Grace Appleby oversees all of Yawn's precious relationships with clients, friends, partners and suppliers, and enjoys nothing more than meeting new people.

When not at work, Grace is typically busy on a badminton court or enjoying a networking event.

Jess Ford

Head of Marketing Services

Jess brings over 16 years of client-side and agency marketing experience to the team, with much of this time spent in the food and beverage industry across both B2C and B2B spaces.

In her spare time, Jess is a bit of an old movie buff and, thanks to her six-year-old, can talk at surprising length about dinosaurs.

Rachael Sunter

Account Manager

Rachael’s strengths lie in website optimisation, copywriting and content creation. Her pragmatic approach and keen eye for detail help deliver successful campaign strategies.

Short on spare time as a busy mum of two, Rachael has her hands full outside of work. She’s easily won over with a dad joke or a slice of cake.

Beth Crisp

Account Manager

Beth, one of our Account Managers, is a photography graduate who’s an absolute whizz at campaign planning, CRM & marketing automations. Beth has five years of digital marketing experience in-house and in agency under her belt.

Out of the office, Beth splits her time between fitness, food, and fabulous art exhibitions.

Chantele Fletcher

Account Manager

Chantele has over 7 years of experience in marketing and client services, working in a range of industries and sectors.

Out of the office, she can be found exploring new places with her dog, reading a good book, or eating great food with family and friends!

Jade Squires

Social Media Executive

Jade brings her strong knowledge, and experience of digital marketing but her interests and specialities lie within social media and all things creative following a past of education in Fine Art.

Outside of work she enjoys meeting with friends, petting dogs, collecting crystals, freelancing as an artist and playing drums in a touring band.

Verónica Pinzon Santana

Senior Marketing Executive

CRM specialist and graphic design extraordinaire, Veronica is passionate about creative and innovating campaigns.

Veronica's favourite things are art, books and dogs. When she's not at work you'll likely find her reading a book, illustrating or going for a walk in her nearest dog friendly park (but this is really just an excuse to play with dogs).

Naomi Chapman

Marketing Executive

Naomi, aka Nai, has over five years experience in traditional and digital marketing as well as design, working over a range of different channels and campaigns.

Outside of work, she can be found playing her favourite video games, in the theatre, hanging out with friends and eating good food!

Rob Lewis

Paid Media Consultant

Rob is an experienced paid media expert, with over 12-years full-time Paid Search, Paid Social & Programmatic experience.

During his career he has worked closely planning and managing campaigns for a number of prominent brands and key departments. Outside of work, when not parenting his two kids, he is also a keen cook and enjoys practicing piano (terribly).

Lauren Baxter

Marketing Manager

Lauren brings a range of agency experience, specialising in the charity sector and working with creatives. She heads up the marketing for Yawn and works with the team to develop the Yawn brand!

With a love of books, food and good coffee, Lauren spends her weekends discovering new independent cafes around Norwich.

Gusta

A Really Very Good Girl

Gusta is an all-rounder with good pedigree and great legs. Although her marketing knowledge is limited and her recall needs a bit of work, she’s just about the perfect office dog.

Sam Edwards

Managing Director

Sam Edwards has a wealth of experience devising strategy and managing marketing campaigns across industries, with a particular focus on standout, creative campaigning. He has his heart screwed on and his head in the right place.

Beyond Yawn, Sam works with The Feed social enterprise as a Non-Executive Director, working to prevent poverty, hunger and homelessness in Norwich.

Grace Appleby

Client Services Director

Grace Appleby oversees all of Yawn's precious relationships with clients, friends, partners and suppliers, and enjoys nothing more than meeting new people.

When not at work, Grace is typically busy on a badminton court or enjoying a networking event.

Jess Ford

Head of Marketing Services

Jess brings over 16 years of client-side and agency marketing experience to the team, with much of this time spent in the food and beverage industry across both B2C and B2B spaces.

In her spare time, Jess is a bit of an old movie buff and, thanks to her six-year-old, can talk at surprising length about dinosaurs.

Rachael Sunter

Account Manager

Rachael’s strengths lie in website optimisation, copywriting and content creation. Her pragmatic approach and keen eye for detail help deliver successful campaign strategies.

Short on spare time as a busy mum of two, Rachael has her hands full outside of work. She’s easily won over with a dad joke or a slice of cake.

Beth Crisp

Account Manager

Beth, one of our Account Managers, is a photography graduate who’s an absolute whizz at campaign planning, CRM & marketing automations. Beth has five years of digital marketing experience in-house and in agency under her belt.

Out of the office, Beth splits her time between fitness, food, and fabulous art exhibitions.

Chantele Fletcher

Account Manager

Chantele has over 7 years of experience in marketing and client services, working in a range of industries and sectors.

Out of the office, she can be found exploring new places with her dog, reading a good book, or eating great food with family and friends!

Jade Squires

Social Media Executive

Jade brings her strong knowledge, and experience of digital marketing but her interests and specialities lie within social media and all things creative following a past of education in Fine Art.

Outside of work she enjoys meeting with friends, petting dogs, collecting crystals, freelancing as an artist and playing drums in a touring band.

Verónica Pinzon Santana

Senior Marketing Executive

CRM specialist and graphic design extraordinaire, Veronica is passionate about creative and innovating campaigns.

Veronica's favourite things are art, books and dogs. When she's not at work you'll likely find her reading a book, illustrating or going for a walk in her nearest dog friendly park (but this is really just an excuse to play with dogs).

Naomi Chapman

Marketing Executive

Naomi, aka Nai, has over five years experience in traditional and digital marketing as well as design, working over a range of different channels and campaigns.

Outside of work, she can be found playing her favourite video games, in the theatre, hanging out with friends and eating good food!

Rob Lewis

Paid Media Consultant

Rob is an experienced paid media expert, with over 12-years full-time Paid Search, Paid Social & Programmatic experience.

During his career he has worked closely planning and managing campaigns for a number of prominent brands and key departments. Outside of work, when not parenting his two kids, he is also a keen cook and enjoys practicing piano (terribly).

Lauren Baxter

Marketing Manager

Lauren brings a range of agency experience, specialising in the charity sector and working with creatives. She heads up the marketing for Yawn and works with the team to develop the Yawn brand!

With a love of books, food and good coffee, Lauren spends her weekends discovering new independent cafes around Norwich.

Gusta

A Really Very Good Girl

Gusta is an all-rounder with good pedigree and great legs. Although her marketing knowledge is limited and her recall needs a bit of work, she’s just about the perfect office dog.

Sam Edwards

Managing Director

Sam Edwards has a wealth of experience devising strategy and managing marketing campaigns across industries, with a particular focus on standout, creative campaigning. He has his heart screwed on and his head in the right place.

Beyond Yawn, Sam works with The Feed social enterprise as a Non-Executive Director, working to prevent poverty, hunger and homelessness in Norwich.

Grace Appleby

Client Services Director

Grace Appleby oversees all of Yawn's precious relationships with clients, friends, partners and suppliers, and enjoys nothing more than meeting new people.

When not at work, Grace is typically busy on a badminton court or enjoying a networking event.

Jess Ford

Head of Marketing Services

Jess brings over 16 years of client-side and agency marketing experience to the team, with much of this time spent in the food and beverage industry across both B2C and B2B spaces.

In her spare time, Jess is a bit of an old movie buff and, thanks to her six-year-old, can talk at surprising length about dinosaurs.

Rachael Sunter

Account Manager

Rachael’s strengths lie in website optimisation, copywriting and content creation. Her pragmatic approach and keen eye for detail help deliver successful campaign strategies.

Short on spare time as a busy mum of two, Rachael has her hands full outside of work. She’s easily won over with a dad joke or a slice of cake.

Beth Crisp

Account Manager

Beth, one of our Account Managers, is a photography graduate who’s an absolute whizz at campaign planning, CRM & marketing automations. Beth has five years of digital marketing experience in-house and in agency under her belt.

Out of the office, Beth splits her time between fitness, food, and fabulous art exhibitions.

Chantele Fletcher

Account Manager

Chantele has over 7 years of experience in marketing and client services, working in a range of industries and sectors.

Out of the office, she can be found exploring new places with her dog, reading a good book, or eating great food with family and friends!

Jade Squires

Social Media Executive

Jade brings her strong knowledge, and experience of digital marketing but her interests and specialities lie within social media and all things creative following a past of education in Fine Art.

Outside of work she enjoys meeting with friends, petting dogs, collecting crystals, freelancing as an artist and playing drums in a touring band.

Verónica Pinzon Santana

Senior Marketing Executive

CRM specialist and graphic design extraordinaire, Veronica is passionate about creative and innovating campaigns.

Veronica's favourite things are art, books and dogs. When she's not at work you'll likely find her reading a book, illustrating or going for a walk in her nearest dog friendly park (but this is really just an excuse to play with dogs).

Naomi Chapman

Marketing Executive

Naomi, aka Nai, has over five years experience in traditional and digital marketing as well as design, working over a range of different channels and campaigns.

Outside of work, she can be found playing her favourite video games, in the theatre, hanging out with friends and eating good food!

Rob Lewis

Paid Media Consultant

Rob is an experienced paid media expert, with over 12-years full-time Paid Search, Paid Social & Programmatic experience.

During his career he has worked closely planning and managing campaigns for a number of prominent brands and key departments. Outside of work, when not parenting his two kids, he is also a keen cook and enjoys practicing piano (terribly).

Lauren Baxter

Marketing Manager

Lauren brings a range of agency experience, specialising in the charity sector and working with creatives. She heads up the marketing for Yawn and works with the team to develop the Yawn brand!

With a love of books, food and good coffee, Lauren spends her weekends discovering new independent cafes around Norwich.

Gusta

A Really Very Good Girl

Gusta is an all-rounder with good pedigree and great legs. Although her marketing knowledge is limited and her recall needs a bit of work, she’s just about the perfect office dog.

Sam Edwards

Managing Director

Sam Edwards has a wealth of experience devising strategy and managing marketing campaigns across industries, with a particular focus on standout, creative campaigning. He has his heart screwed on and his head in the right place.

Beyond Yawn, Sam works with The Feed social enterprise as a Non-Executive Director, working to prevent poverty, hunger and homelessness in Norwich.

Grace Appleby

Client Services Director

Grace Appleby oversees all of Yawn's precious relationships with clients, friends, partners and suppliers, and enjoys nothing more than meeting new people.

When not at work, Grace is typically busy on a badminton court or enjoying a networking event.

Jess Ford

Head of Marketing Services

Jess brings over 16 years of client-side and agency marketing experience to the team, with much of this time spent in the food and beverage industry across both B2C and B2B spaces.

In her spare time, Jess is a bit of an old movie buff and, thanks to her six-year-old, can talk at surprising length about dinosaurs.

Rachael Sunter

Account Manager

Rachael’s strengths lie in website optimisation, copywriting and content creation. Her pragmatic approach and keen eye for detail help deliver successful campaign strategies.

Short on spare time as a busy mum of two, Rachael has her hands full outside of work. She’s easily won over with a dad joke or a slice of cake.

Beth Crisp

Account Manager

Beth, one of our Account Managers, is a photography graduate who’s an absolute whizz at campaign planning, CRM & marketing automations. Beth has five years of digital marketing experience in-house and in agency under her belt.

Out of the office, Beth splits her time between fitness, food, and fabulous art exhibitions.

Chantele Fletcher

Account Manager

Chantele has over 7 years of experience in marketing and client services, working in a range of industries and sectors.

Out of the office, she can be found exploring new places with her dog, reading a good book, or eating great food with family and friends!

Jade Squires

Social Media Executive

Jade brings her strong knowledge, and experience of digital marketing but her interests and specialities lie within social media and all things creative following a past of education in Fine Art.

Outside of work she enjoys meeting with friends, petting dogs, collecting crystals, freelancing as an artist and playing drums in a touring band.

Verónica Pinzon Santana

Senior Marketing Executive

CRM specialist and graphic design extraordinaire, Veronica is passionate about creative and innovating campaigns.

Veronica's favourite things are art, books and dogs. When she's not at work you'll likely find her reading a book, illustrating or going for a walk in her nearest dog friendly park (but this is really just an excuse to play with dogs).

Naomi Chapman

Marketing Executive

Naomi, aka Nai, has over five years experience in traditional and digital marketing as well as design, working over a range of different channels and campaigns.

Outside of work, she can be found playing her favourite video games, in the theatre, hanging out with friends and eating good food!

Rob Lewis

Paid Media Consultant

Rob is an experienced paid media expert, with over 12-years full-time Paid Search, Paid Social & Programmatic experience.

During his career he has worked closely planning and managing campaigns for a number of prominent brands and key departments. Outside of work, when not parenting his two kids, he is also a keen cook and enjoys practicing piano (terribly).

Lauren Baxter

Marketing Manager

Lauren brings a range of agency experience, specialising in the charity sector and working with creatives. She heads up the marketing for Yawn and works with the team to develop the Yawn brand!

With a love of books, food and good coffee, Lauren spends her weekends discovering new independent cafes around Norwich.

Gusta

A Really Very Good Girl

Gusta is an all-rounder with good pedigree and great legs. Although her marketing knowledge is limited and her recall needs a bit of work, she’s just about the perfect office dog.

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Proud to host The Marketing Meetup, Norwich

Yawn Marketing have been the proud hosts of The Marketing Meetup IRL Norwich since October 2022. We hold events bi-monthly, so if you would like to join TMM’s positively lovely community in Norfolk, you can find upcoming dates here.

Our clients

We work across a range of sectors, from e-commerce to education and tourism to technology. Whether industry leaders, local heroes, startups or heritage businesses, we bring the same passion, honesty and open mind to everything we do.

But our favourite projects are all about transformation – that inevitable and integral phenomenon in business, without which life would be a snooze.

Let's get social

Want to see more of what we’re up to day-to-day? We’re often found visiting clients, creating innovative marketing strategies, and checking out the best new lunch spots!