what we do
Digital Marketing Training
Ready to supercharge your marketing skills? Training is a great way to upskill your marketing team, giving you and your team the skills to deliver digital marketing that adheres to best practices and drives measurable business results.
We love to share our expertise across an array of marketing subjects, from Social Media 101 to Email Marketing Essentials, and everything in between. Led by a friendly team that knows its stuff, our training sessions are all about making learning fun and practical.
No boring lectures here, just useful tips you can start using right away. Get in touch and let’s take your digital marketing game to the next level!
Email Marketing Essentials
Sometimes sending email campaigns can feel downright nerve-wracking, right? You’re not alone! But fear not – our Email Marketing Essentials workshop is here to banish those email jitters for good.
We’ll walk you through all the essentials, from staying compliant and ensuring your emails don’t land in the spam folder, to some strategies for planning and creating emails effectively.
Our friendly experts will be by your side every step of the way, sharing practical tips and tricks to ensure you feel confident hitting that send button.
Join us and take the next big step on your email journey with confidence!
Social Media 101
We know that navigating the ever-changing world of social media can feel like trying to keep up with a whirlwind and can be pretty overwhelming.
But fear not! Our Social Media 101 training workshop is here to guide you and help you harness the full power of social media.
With so much potential at your fingertips, it’s essential to know how to make the most of it. We’ll cover all the basics, from choosing the right platforms, creating captivating content and understanding how to engage your audience.
Say goodbye to social media stress – join us and learn our top tips!
SEO Fundamentals
Getting your website found on Google can feel like a mystery, but it doesn’t have to be! Our SEO Fundamentals workshop is designed to demystify search engine optimisation and give you the tools and confidence to make real improvements to your online visibility.
We’ll walk you through the essentials of SEO, from understanding how search engines work to an introduction to the 3 main areas of SEO – technical, on-page and off-page.
Our friendly experts will guide you step by step, sharing practical advice and actionable insights you can start using straight away.
Paid Media
Join us for an Essentials of Paid Media workshop designed to give you the lowdown on effective advertising strategies. Whether you’re a complete beginner or looking to gain confidence in working with paid platforms, this workshop is just for you.
Learn how to craft compelling ad campaigns, target the right audience, and measure success.
Our team will walk you through practical tips and best practices to help you make the most of your advertising budget.
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Meet The Team
Meet our friendly team who will be your guides on this exciting marketing journey! Our team is made up of passionate experts who are dedicated to making learning fun and accessible for everyone. With years of experience in the marketing industry, they know the ins and outs and are here to share their knowledge with you.
Grace Webster
Grace joined Yawn in 2026 after beginning her marketing career in the hospitality sector, where she led the marketing for a portfolio of over 15 food and drink businesses, building strong experience in social media and partnership management.
Outside of work, Grace enjoys staying active with gym sessions, Pilates and yoga, and can often be found taking her dog for long walks along the beach. She’s also a self confessed foodie and loves trying out new restaurants.
Rachael Sunter
With seven years’ experience in digital marketing, Rachael is confident across multiple channels and has a particular passion for visual brand content and design.
Outside of work, she spends most of her time with her two children, while rare quiet moments are reserved for crime novels or crocheting.
Aimée Rumsby
Aimée is a Norfolk-born creative marketer, bringing 6+ years of agency and in-house experience across a wide range of local, national, and international B2C and B2B brands to Yawn.
Specialising in content and comms, she works across everything from social media to digital PR.
Outside of work, Aimée can be found at gigs, coffee shops, or by the coast.
Veronica Santana
Veronica is a CRM specialist with a strong background in both digital and offline channels, specialising in customer journeys, email marketing, and data-driven strategy. With years of hands-on experience in roles ranging from Ecommerce to CRM and Loyalty Management, she has consistently crafted impactful campaigns that resonate with diverse audiences. Her passion lies in building meaningful connections between brands and their audiences.
Dave Eldridge
Dave is a commercially focused marketing and operations consultant with experience in delivering effective go-to-market strategies, streamlining business processes, and driving performance across teams and territories. He has successfully led cross-functional initiatives that improve efficiency and enhance customer engagement. Dave works closely with project teams and stakeholders to align marketing and operational functions to deliver measurable outcomes.
Jess Ford
Jess brings nearly 20 years of client-side and agency marketing experience to the team, with much of this time spent in the food and beverage industry across both B2C and B2B spaces.
In her spare time, Jess is a bit of an old movie buff and, thanks to her nine-year-old, can talk at surprising length about dinosaurs.
Rob Hall
Rob helps our clients formulate customer winning strategies that inform creative and digital delivery.
Rob formerly worked at a leading product and service design company as a Marketing Director working to bring the agencies work with global brands to life.
Chantele Fletcher
Chantele has over 7 years of experience in marketing and client services, working in a range of industries and sectors.
Out of the office, she can be found exploring new places with her dog, reading a good book, or eating great food with family and friends!
Eloise Moyes
Eloise has 4 years of experience delivering data-driven, comprehensive SEO strategies for various clients across various industries. She enjoys the analytical and creative aspects of SEO, making each day different!
Outside of work, Eloise is an avid Norwich City FC supporter and enjoys cooking and doing yoga.
Naomi Chapman
Naomi, aka Nai, has over five years experience in traditional and digital marketing as well as design, working over a range of different channels and campaigns.
Outside of work, she can be found playing her favourite video games, in the theatre, hanging out with friends and eating good food!
Rob Lewis
Rob is an experienced paid media expert, with over 12-years full-time Paid Search, Paid Social & Programmatic experience.
During his career he has worked closely planning and managing campaigns for a number of prominent brands and key departments. Outside of work, when not parenting his two kids, he is also a keen cook and enjoys practicing piano (terribly).
Grace Webster
Grace joined Yawn in 2026 after beginning her marketing career in the hospitality sector, where she led the marketing for a portfolio of over 15 food and drink businesses, building strong experience in social media and partnership management.
Outside of work, Grace enjoys staying active with gym sessions, Pilates and yoga, and can often be found taking her dog for long walks along the beach. She’s also a self confessed foodie and loves trying out new restaurants.
Rachael Sunter
With seven years’ experience in digital marketing, Rachael is confident across multiple channels and has a particular passion for visual brand content and design.
Outside of work, she spends most of her time with her two children, while rare quiet moments are reserved for crime novels or crocheting.
Aimée Rumsby
Aimée is a Norfolk-born creative marketer, bringing 6+ years of agency and in-house experience across a wide range of local, national, and international B2C and B2B brands to Yawn.
Specialising in content and comms, she works across everything from social media to digital PR.
Outside of work, Aimée can be found at gigs, coffee shops, or by the coast.
Veronica Santana
Veronica is a CRM specialist with a strong background in both digital and offline channels, specialising in customer journeys, email marketing, and data-driven strategy. With years of hands-on experience in roles ranging from Ecommerce to CRM and Loyalty Management, she has consistently crafted impactful campaigns that resonate with diverse audiences. Her passion lies in building meaningful connections between brands and their audiences.
Dave Eldridge
Dave is a commercially focused marketing and operations consultant with experience in delivering effective go-to-market strategies, streamlining business processes, and driving performance across teams and territories. He has successfully led cross-functional initiatives that improve efficiency and enhance customer engagement. Dave works closely with project teams and stakeholders to align marketing and operational functions to deliver measurable outcomes.
Jess Ford
Jess brings nearly 20 years of client-side and agency marketing experience to the team, with much of this time spent in the food and beverage industry across both B2C and B2B spaces.
In her spare time, Jess is a bit of an old movie buff and, thanks to her nine-year-old, can talk at surprising length about dinosaurs.
Rob Hall
Rob helps our clients formulate customer winning strategies that inform creative and digital delivery.
Rob formerly worked at a leading product and service design company as a Marketing Director working to bring the agencies work with global brands to life.
Chantele Fletcher
Chantele has over 7 years of experience in marketing and client services, working in a range of industries and sectors.
Out of the office, she can be found exploring new places with her dog, reading a good book, or eating great food with family and friends!
Eloise Moyes
Eloise has 4 years of experience delivering data-driven, comprehensive SEO strategies for various clients across various industries. She enjoys the analytical and creative aspects of SEO, making each day different!
Outside of work, Eloise is an avid Norwich City FC supporter and enjoys cooking and doing yoga.
Naomi Chapman
Naomi, aka Nai, has over five years experience in traditional and digital marketing as well as design, working over a range of different channels and campaigns.
Outside of work, she can be found playing her favourite video games, in the theatre, hanging out with friends and eating good food!
Rob Lewis
Rob is an experienced paid media expert, with over 12-years full-time Paid Search, Paid Social & Programmatic experience.
During his career he has worked closely planning and managing campaigns for a number of prominent brands and key departments. Outside of work, when not parenting his two kids, he is also a keen cook and enjoys practicing piano (terribly).
Grace Webster
Grace joined Yawn in 2026 after beginning her marketing career in the hospitality sector, where she led the marketing for a portfolio of over 15 food and drink businesses, building strong experience in social media and partnership management.
Outside of work, Grace enjoys staying active with gym sessions, Pilates and yoga, and can often be found taking her dog for long walks along the beach. She’s also a self confessed foodie and loves trying out new restaurants.
Rachael Sunter
With seven years’ experience in digital marketing, Rachael is confident across multiple channels and has a particular passion for visual brand content and design.
Outside of work, she spends most of her time with her two children, while rare quiet moments are reserved for crime novels or crocheting.
Aimée Rumsby
Aimée is a Norfolk-born creative marketer, bringing 6+ years of agency and in-house experience across a wide range of local, national, and international B2C and B2B brands to Yawn.
Specialising in content and comms, she works across everything from social media to digital PR.
Outside of work, Aimée can be found at gigs, coffee shops, or by the coast.
Veronica Santana
Veronica is a CRM specialist with a strong background in both digital and offline channels, specialising in customer journeys, email marketing, and data-driven strategy. With years of hands-on experience in roles ranging from Ecommerce to CRM and Loyalty Management, she has consistently crafted impactful campaigns that resonate with diverse audiences. Her passion lies in building meaningful connections between brands and their audiences.
Dave Eldridge
Dave is a commercially focused marketing and operations consultant with experience in delivering effective go-to-market strategies, streamlining business processes, and driving performance across teams and territories. He has successfully led cross-functional initiatives that improve efficiency and enhance customer engagement. Dave works closely with project teams and stakeholders to align marketing and operational functions to deliver measurable outcomes.
Jess Ford
Jess brings nearly 20 years of client-side and agency marketing experience to the team, with much of this time spent in the food and beverage industry across both B2C and B2B spaces.
In her spare time, Jess is a bit of an old movie buff and, thanks to her nine-year-old, can talk at surprising length about dinosaurs.
Rob Hall
Rob helps our clients formulate customer winning strategies that inform creative and digital delivery.
Rob formerly worked at a leading product and service design company as a Marketing Director working to bring the agencies work with global brands to life.
Chantele Fletcher
Chantele has over 7 years of experience in marketing and client services, working in a range of industries and sectors.
Out of the office, she can be found exploring new places with her dog, reading a good book, or eating great food with family and friends!
Eloise Moyes
Eloise has 4 years of experience delivering data-driven, comprehensive SEO strategies for various clients across various industries. She enjoys the analytical and creative aspects of SEO, making each day different!
Outside of work, Eloise is an avid Norwich City FC supporter and enjoys cooking and doing yoga.
Naomi Chapman
Naomi, aka Nai, has over five years experience in traditional and digital marketing as well as design, working over a range of different channels and campaigns.
Outside of work, she can be found playing her favourite video games, in the theatre, hanging out with friends and eating good food!
Rob Lewis
Rob is an experienced paid media expert, with over 12-years full-time Paid Search, Paid Social & Programmatic experience.
During his career he has worked closely planning and managing campaigns for a number of prominent brands and key departments. Outside of work, when not parenting his two kids, he is also a keen cook and enjoys practicing piano (terribly).
Grace Webster
Grace joined Yawn in 2026 after beginning her marketing career in the hospitality sector, where she led the marketing for a portfolio of over 15 food and drink businesses, building strong experience in social media and partnership management.
Outside of work, Grace enjoys staying active with gym sessions, Pilates and yoga, and can often be found taking her dog for long walks along the beach. She’s also a self confessed foodie and loves trying out new restaurants.
Rachael Sunter
With seven years’ experience in digital marketing, Rachael is confident across multiple channels and has a particular passion for visual brand content and design.
Outside of work, she spends most of her time with her two children, while rare quiet moments are reserved for crime novels or crocheting.
Aimée Rumsby
Aimée is a Norfolk-born creative marketer, bringing 6+ years of agency and in-house experience across a wide range of local, national, and international B2C and B2B brands to Yawn.
Specialising in content and comms, she works across everything from social media to digital PR.
Outside of work, Aimée can be found at gigs, coffee shops, or by the coast.
Veronica Santana
Veronica is a CRM specialist with a strong background in both digital and offline channels, specialising in customer journeys, email marketing, and data-driven strategy. With years of hands-on experience in roles ranging from Ecommerce to CRM and Loyalty Management, she has consistently crafted impactful campaigns that resonate with diverse audiences. Her passion lies in building meaningful connections between brands and their audiences.
Dave Eldridge
Dave is a commercially focused marketing and operations consultant with experience in delivering effective go-to-market strategies, streamlining business processes, and driving performance across teams and territories. He has successfully led cross-functional initiatives that improve efficiency and enhance customer engagement. Dave works closely with project teams and stakeholders to align marketing and operational functions to deliver measurable outcomes.
Jess Ford
Jess brings nearly 20 years of client-side and agency marketing experience to the team, with much of this time spent in the food and beverage industry across both B2C and B2B spaces.
In her spare time, Jess is a bit of an old movie buff and, thanks to her nine-year-old, can talk at surprising length about dinosaurs.
Rob Hall
Rob helps our clients formulate customer winning strategies that inform creative and digital delivery.
Rob formerly worked at a leading product and service design company as a Marketing Director working to bring the agencies work with global brands to life.
Chantele Fletcher
Chantele has over 7 years of experience in marketing and client services, working in a range of industries and sectors.
Out of the office, she can be found exploring new places with her dog, reading a good book, or eating great food with family and friends!
Eloise Moyes
Eloise has 4 years of experience delivering data-driven, comprehensive SEO strategies for various clients across various industries. She enjoys the analytical and creative aspects of SEO, making each day different!
Outside of work, Eloise is an avid Norwich City FC supporter and enjoys cooking and doing yoga.
Naomi Chapman
Naomi, aka Nai, has over five years experience in traditional and digital marketing as well as design, working over a range of different channels and campaigns.
Outside of work, she can be found playing her favourite video games, in the theatre, hanging out with friends and eating good food!
Rob Lewis
Rob is an experienced paid media expert, with over 12-years full-time Paid Search, Paid Social & Programmatic experience.
During his career he has worked closely planning and managing campaigns for a number of prominent brands and key departments. Outside of work, when not parenting his two kids, he is also a keen cook and enjoys practicing piano (terribly).
Grace Webster
Grace joined Yawn in 2026 after beginning her marketing career in the hospitality sector, where she led the marketing for a portfolio of over 15 food and drink businesses, building strong experience in social media and partnership management.
Outside of work, Grace enjoys staying active with gym sessions, Pilates and yoga, and can often be found taking her dog for long walks along the beach. She’s also a self confessed foodie and loves trying out new restaurants.
Rachael Sunter
With seven years’ experience in digital marketing, Rachael is confident across multiple channels and has a particular passion for visual brand content and design.
Outside of work, she spends most of her time with her two children, while rare quiet moments are reserved for crime novels or crocheting.
Aimée Rumsby
Aimée is a Norfolk-born creative marketer, bringing 6+ years of agency and in-house experience across a wide range of local, national, and international B2C and B2B brands to Yawn.
Specialising in content and comms, she works across everything from social media to digital PR.
Outside of work, Aimée can be found at gigs, coffee shops, or by the coast.
Veronica Santana
Veronica is a CRM specialist with a strong background in both digital and offline channels, specialising in customer journeys, email marketing, and data-driven strategy. With years of hands-on experience in roles ranging from Ecommerce to CRM and Loyalty Management, she has consistently crafted impactful campaigns that resonate with diverse audiences. Her passion lies in building meaningful connections between brands and their audiences.
Dave Eldridge
Dave is a commercially focused marketing and operations consultant with experience in delivering effective go-to-market strategies, streamlining business processes, and driving performance across teams and territories. He has successfully led cross-functional initiatives that improve efficiency and enhance customer engagement. Dave works closely with project teams and stakeholders to align marketing and operational functions to deliver measurable outcomes.
Jess Ford
Jess brings nearly 20 years of client-side and agency marketing experience to the team, with much of this time spent in the food and beverage industry across both B2C and B2B spaces.
In her spare time, Jess is a bit of an old movie buff and, thanks to her nine-year-old, can talk at surprising length about dinosaurs.
Rob Hall
Rob helps our clients formulate customer winning strategies that inform creative and digital delivery.
Rob formerly worked at a leading product and service design company as a Marketing Director working to bring the agencies work with global brands to life.
Chantele Fletcher
Chantele has over 7 years of experience in marketing and client services, working in a range of industries and sectors.
Out of the office, she can be found exploring new places with her dog, reading a good book, or eating great food with family and friends!
Eloise Moyes
Eloise has 4 years of experience delivering data-driven, comprehensive SEO strategies for various clients across various industries. She enjoys the analytical and creative aspects of SEO, making each day different!
Outside of work, Eloise is an avid Norwich City FC supporter and enjoys cooking and doing yoga.
Naomi Chapman
Naomi, aka Nai, has over five years experience in traditional and digital marketing as well as design, working over a range of different channels and campaigns.
Outside of work, she can be found playing her favourite video games, in the theatre, hanging out with friends and eating good food!
Rob Lewis
Rob is an experienced paid media expert, with over 12-years full-time Paid Search, Paid Social & Programmatic experience.
During his career he has worked closely planning and managing campaigns for a number of prominent brands and key departments. Outside of work, when not parenting his two kids, he is also a keen cook and enjoys practicing piano (terribly).
Grace Webster
Grace joined Yawn in 2026 after beginning her marketing career in the hospitality sector, where she led the marketing for a portfolio of over 15 food and drink businesses, building strong experience in social media and partnership management.
Outside of work, Grace enjoys staying active with gym sessions, Pilates and yoga, and can often be found taking her dog for long walks along the beach. She’s also a self confessed foodie and loves trying out new restaurants.
Rachael Sunter
With seven years’ experience in digital marketing, Rachael is confident across multiple channels and has a particular passion for visual brand content and design.
Outside of work, she spends most of her time with her two children, while rare quiet moments are reserved for crime novels or crocheting.
Aimée Rumsby
Aimée is a Norfolk-born creative marketer, bringing 6+ years of agency and in-house experience across a wide range of local, national, and international B2C and B2B brands to Yawn.
Specialising in content and comms, she works across everything from social media to digital PR.
Outside of work, Aimée can be found at gigs, coffee shops, or by the coast.
Veronica Santana
Veronica is a CRM specialist with a strong background in both digital and offline channels, specialising in customer journeys, email marketing, and data-driven strategy. With years of hands-on experience in roles ranging from Ecommerce to CRM and Loyalty Management, she has consistently crafted impactful campaigns that resonate with diverse audiences. Her passion lies in building meaningful connections between brands and their audiences.
Dave Eldridge
Dave is a commercially focused marketing and operations consultant with experience in delivering effective go-to-market strategies, streamlining business processes, and driving performance across teams and territories. He has successfully led cross-functional initiatives that improve efficiency and enhance customer engagement. Dave works closely with project teams and stakeholders to align marketing and operational functions to deliver measurable outcomes.
Jess Ford
Jess brings nearly 20 years of client-side and agency marketing experience to the team, with much of this time spent in the food and beverage industry across both B2C and B2B spaces.
In her spare time, Jess is a bit of an old movie buff and, thanks to her nine-year-old, can talk at surprising length about dinosaurs.
Rob Hall
Rob helps our clients formulate customer winning strategies that inform creative and digital delivery.
Rob formerly worked at a leading product and service design company as a Marketing Director working to bring the agencies work with global brands to life.
Chantele Fletcher
Chantele has over 7 years of experience in marketing and client services, working in a range of industries and sectors.
Out of the office, she can be found exploring new places with her dog, reading a good book, or eating great food with family and friends!
Eloise Moyes
Eloise has 4 years of experience delivering data-driven, comprehensive SEO strategies for various clients across various industries. She enjoys the analytical and creative aspects of SEO, making each day different!
Outside of work, Eloise is an avid Norwich City FC supporter and enjoys cooking and doing yoga.
Naomi Chapman
Naomi, aka Nai, has over five years experience in traditional and digital marketing as well as design, working over a range of different channels and campaigns.
Outside of work, she can be found playing her favourite video games, in the theatre, hanging out with friends and eating good food!
Rob Lewis
Rob is an experienced paid media expert, with over 12-years full-time Paid Search, Paid Social & Programmatic experience.
During his career he has worked closely planning and managing campaigns for a number of prominent brands and key departments. Outside of work, when not parenting his two kids, he is also a keen cook and enjoys practicing piano (terribly).
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