Episode 1: Discussing Agency Culture
In our first episode, we chatted about our company culture and growing our team. We reminisced on the early days of Yawn Marketing, back when Grace joined the team in June 2020, before looking ahead to how our recruitment has changed.
Episode 2: Discussing Client Services
In this episode, we chat about how Client Service has changed over the years. We emphasise the importance of relationship-building, while reflecting on times when this has gone wrong. We look at the role Account Managers play in the Yawn eco-system, and how our organisational structure helps clients to achieve results.
Episode 3: Discussing Leadership
In this reflective episode, as we approach Yawn’s fifth anniversary, Sam and Grace share their personal leadership journeys. They explore the distinctions between management and leadership, reflecting on their experiences and the impact of their leadership styles on the agency’s evolution.
Episode 4: Discussing Process
In this reflective episode as we approach Yawn’s fifth anniversary, Sam and Grace chat about the processes that have been introduced throughout the agency’s journey.
The podcast offers insights into time tracking, sales pipelines, task management and more – including why they were necessary and how they’ve helped.
Episode 5: Discussing Marketing
In the fifth episode of the Yawn Podcast, Grace and Sam take a look at our marketing as an agency.
They discuss all of the challenges that agency marketing brings when, day to day, you do that for everyone but yourself.
Episode 6: Looking Back
In the fifth episode of the Yawn Podcast, Grace and Sam take a look at our marketing as an agency.
They discuss all of the challenges that agency marketing brings when, day to day, you do that for everyone but yourself.